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Commonwealth-Open and Australian Bank Account

Moving to Australia? Start your new life today, with Australia’s leading bank.

Say hello to Commonwealth Bank of Australia.

We’d like to introduce you to Commonwealth Bank of Australia. They’re known to Aussies as CommBank.

Meet the bank more new arrivals choose.

CommBank is Australia’s largest bank. They’ve been helping Australian dreams come true since 1911, and support more people moving to Australia than any other bank.

With a variety of products and services, you can get your banking sorted in no time. Find helpful hints and tips about moving to Australia by visiting their Moving to Australia website:

  • Australia’s largest bank.
  • Bank on the go with the CommBank app.
  • An extensive branch and ATM network available across Australia.
  • Multi-lingual staff in some branches.
  • ATMs with foreign language capabilities.

Tips and guidance about moving to Australia available on CommBank’s website.

Make your move to Australia smoother.

To make your transition to a new life and job easier, CommBank has made a short Welcome to Australia video that explains how to get started with your banking when you arrive.

You can also watch it here: https://youtu.be/2il-xb4WflE

Want to know more? Visit their frequently asked questions (FAQs) page. Choose from below:

CommBank-FrequentlyAskedQuestions–NonStudentCommBank-FrequentlyAskedQuestions–Student

CommBank is excited to welcome you to Australia.

Things you should know: Commonwealth Bank of Australia ABN 48 123 123 124 is a company incorporated in Australia with limited liability and subject to Australian regulation.

Banking in Australia

Commonwealth Bank has been helping customers move their finances to Australia since 1949. Our dedicated International Premier and Retail Banking team are only a phone call or email away.

Moving to Australia is more than a change of address. It’s a brand new lifestyle to navigate. But first there’s the admin. Commonwealth Bank can quickly organise your bank account today. So there’s one less thing to worry about when you arrive (apply two weeks before you leave for Australia).

The security of Australia’s leading bank

As Australia’s leading provider of integrated financial services, Commonwealth Bank combine strength and security with the backing of specialist teams, services and an extensive range of flexible and competitively priced products.

Open an Australian bank account from New Zealand online and save yourself time, money and stress!

You are going to need a bank account, so learn from my mistakes and open an account before you go. Open an Australian bank account in less than 4 mins. Save time, money and stress! Pick up your eftpos card when you arrive and start living.

Editors Note: My husband and I both are with Commonwealth and we love them! Coming form NZ we expect a high level of customer service and Commonwealth has exceed both of our expectations!

I waited until I arrived in Australia to open my account, while my husband opened his online before we left (https://www.commbank.com.au/personal/).

Silly me! I didn’t have the paperwork they needed and ended up leaving the bank and opening the account online like my husband did. While he left the bank with his eftpos card and started living right away. Learn from my mistake!

Apply online for an Australian bank account now!

Still got questions?

If there is anything else you would like to know about, please ask me a question using the below comment system and I will do my best to find the information you need.

27 Comments

  1. Heather

    July 1, 2021 at 7:31 am

    Hi JJ,
    I’m in NZ & just completed creating an account with Comm Bank only to see once confirmed that I can’t transfer any money in to it until I’m physically in Australia. This pretty much defeats the purpose of setting it up. I’m confused as your advice suggests you were able to deposit money via OFX etc before arrival. Have I missed something?

    Reply
    • JJ Smith

      July 4, 2021 at 10:54 pm

      Hi Heather,
      Thank you for your comment.
      Unfortunately the process has changed because the ATO requires all financial intuitions, including Commonwealth Bank, to capture tax residency information for customers before they open an account.
      However, this does not takeaway from the benefits of opening a bank account before you are in Australia, as once you get there bank’s require a lot more paperwork, e.g. proof of address, which you will not have.
      Sorry I have not updated the content yet to reflect the above, which I will do today.
      I have emailed my contacts at OFX and XE to see if they can recommend how to get money ready for deposit and use asap after you have been validated in branch. I will let you know what they say.
      Thanks

      Reply
      • JJ Smith

        July 6, 2021 at 1:19 am

        Hi Heather,
        I’ve heard back from both foreign exchange partners, XE and OFX, and they confirmed my theory.
        It takes 1-5 days to transfer funds from NZ to Australia through your bank. So you need to register for accounts with both Commonwealth and either XE or OFX and once you have visited CommBank in Australia you can request a transfer through XE or OFX and depending on time of day it will take 0-3 days to arrive in your new account and ready to use.
        Here is Simon at XE’s reply:
        ‘Yes, this is a common issue that many of our clients who are relocating to Australia come across. The easiest thing for clients to do is set up an account with Xe prior to relocating. As you know this only takes a couple of minutes.
        They can then transfer their NZD into AUD and we can hold it in our high security trust account until they arrive in Australia and go to the bank and finalise the account.
        The other option is to set up the Xe account, go to Australia and finalise the bank account and then lock in a rate and transfer the money.
        We can hold the AUD in our account for as long as the client wants. Once their account in Australia is set up we can transfer the funds as quick as the same day.’
        Hope the above has helped.

        Reply
        • Heather

          July 7, 2021 at 10:30 pm

          Hi JJ,
          Thanks for investigating this further. And thanks for your site, it definitely helps ease the transition with more information available.
          I’ll be continuing to read and reread your content in my preparation. It takes a huge lot of uncertainty from the situation.
          All the best

          Reply
  2. Tony

    June 26, 2021 at 10:44 pm

    Hello JJ,
    We are moving to Brisbane from New Zealand in the next couple of months. I opened an account with commonwealth bank last week, but we have to provide tax resident details once we reach Australia.
    Was it from New zaeland or should we have to take one from Australia?
    Cheers
    Many thanks

    Reply
  3. Nadia

    June 17, 2021 at 5:28 am

    Hi JJ,

    Your site has helped With a lot of organisation in preparation for my move to Australia. I am here now and opened an account with CommBank before I left NZ.

    It seems like they now ship your card to your home address, I am unsure whether this is due to COVID-19. Since I put an NZ address, it was sent there. Thought I would comment just in case somebody else comes across this.

    Reply
    • JJ Smith

      June 21, 2021 at 1:56 am

      Hi Nadia,
      Thank you for your comment.
      Have you spoken to someone from CommBank so that you can arrange getting a card in Australia?
      I’ve emailed in my contact at CommBank Ankur, so that he can make sure you get sorted.
      Thanks for sharing as I do need to know if they have changed their process and haven’t been advised anything from them.

      Reply
      • Nadia

        June 21, 2021 at 1:57 am

        Thanks for your response. Managed to get stuff sorted a day or two after this comment.
        It does seem as though process hasn’t changed too much, if at all. Turns out I was given the wrong information and the card was sent to my desired branch! It’s sorted now.

        Reply
  4. Betty

    May 30, 2021 at 5:24 am

    Will I be able to open a bank account even if I’m not moving till at least next year? Or am I best to wait closer to time? Thank you advance for whatever advice you’re able to give

    Reply
    • JJ Smith

      May 30, 2021 at 10:24 pm

      Hi Betty,
      Thank you for your comment.
      It is best that you wait closer to when you are moving, unless there is a reason you need an Australian bank account.
      Two weeks before you move is the optimal time to open an an Australian bank account.
      However, make sure you do open it before you leave, as you need a lot more paperwork if you wait to open it while in Australia, e.g. proof of address and three months bank statements.
      Please feel free to email me back any further questions you have.
      Good luck with your move.

      Reply
  5. Sandra Wilson

    April 8, 2021 at 12:14 am

    I have recently closed my commonwealth bank account as I have come one way to nz
    Unfortunately things are not working out and I will be returning ASAP
    Can I reopen this account? I still have the card and BSB number – account number??

    Alternatively can I open a new account from nz?
    How do I manage to get a new visa card?

    Last time I arrived into Australia I had a lot of issues getting a card as they said it can only be posted to you. That makes it extremely difficult for me as I will have to land in Brisbane and drive back to WA as I will be flying from NZ.
    If I have to open a new account in Brisbane can they issue me with a visa card in the branch as well as a travel money card or can I be issued with one here in NZ before I leave.

    Many thanks
    Sandra Wilson

    Reply
    • JJ Smith

      April 8, 2021 at 6:40 pm

      Hi Sandra,
      Thank you for your comment.
      I have CC’d my contact at Commonwealth so he can help you.
      I’m not 100% sure whether you need to open a new account or if they can re-activate your old account.
      I am sure he will be able to arrange for you to collect a new eftpos card from a CommBank in Brisbane before your drive.
      The problem you had when you arrived is exactly what I went through, hence setting up this partnership where you need a lot less paperwork to setup an account and can collect an eftpos card as soon as you arrive.
      Please feel free to email me back any further questions you have.
      Good luck with your move back to Australia. Sorry it didn’t work out in NZ.

      Reply
  6. Luke Kim

    April 1, 2021 at 2:44 am

    Hi JJ,
    I just opened a bank account online with commonwralth bank.
    And I realise that I need to bring passport and supply tax residency details.
    I don’t know how to provide my tax residency details.
    Thanks.

    Reply
    • JJ Smith

      April 1, 2021 at 2:59 am

      Hi Luke,
      Thank you for your comment.
      I’ve just spoken to CommBank and they are referring to a tax file number (TFN) or IRD number. You do not need a TFN to open an Australian bank account.
      If you don’t have a TFN yet I recommend you get TaxBack.com to apply on your behalf. Here’s the process (https://www.movingtoaustralia.co.nz/australian-tax-what-you-need-to-know/):
      – Register your details on this short online form – https://www.taxback.com.au/en/tfn-application-np/
      – Send a copy of valid ID/Passport to Australia@taxback.com
      – A Taxback.com representative will get in touch to let you know your application has been completed and submitted to the Australian Tax office.
      By law you must be present in Australia when applying for a TFN. Taxback.com will secure and send you the TFN Advice Letter once issued by the ATO.
      If you do have a letter from the IRD stating your IRD number take that with you to your nominated CommBank branch with your passport.
      BTW Commonwealth Bank have an amazing customer service team, so if you have any other questions you can call them and get the answers straight away. It’s one of the main reasons I love recommending them. Call 13 2221 – 6am to 10pm (+61 2 9999 3283 from overseas).
      Please feel free to email me back any further questions you have.
      Good luck with your move.

      Reply
  7. LINDEN BRACKSTONE

    February 20, 2020 at 6:44 am

    Hi there, how strict are they on visiting your chosen branch in person to activate the account with your passport to prove identity. I mistakenly picked the wrong branch and will be going into Adelaide first for a week before settling in Queensland. Surely they can do the identity process in any branch, any experience with this?

    Cheers
    Linden

    Reply
    • JJ Smith

      February 24, 2020 at 1:29 am

      Hi Linden,
      Thanks for your comment.
      I will email my contact at CommBank and see if there is anything he can do. They maybe able to forward the doc’s to a Queensland branch instead.
      I will let you know when I hear back from them and if you can select a brunch that would help the process: https://www.commbank.com.au/digital/locate-us/.
      Thanks

      Reply
  8. Penny

    September 30, 2019 at 8:16 am

    Kia Ora

    I am moving to Brisbane permanently August 2020. I intend to open a Commonwealth Account two weeks before arriving. I will still need to send money back to my Westpac Account in NZ, what is the best, cheapest, easiest way to do that? Or would it be more beneficial to open an AU Westpac Account when I arrive?

    Reply
    • JJ Smith

      October 9, 2019 at 12:24 am

      Hi Penny,
      Thank you for your comment.
      I highly recommend you use XE for your money transfer. You can use any combination of banks and they give you a more competitive rate without the fees the banks charge. Read this post: https://www.movingtoaustralia.co.nz/foreign-exchange-money-transfer/.
      Please feel free to email me back any further questions you have.
      Good luck with your move.

      Reply
  9. Vivian

    July 31, 2019 at 2:33 am

    Hi, how do I keep paying my debt(not student loan) that I have with ASB after I move to Australia?
    Thanks!

    Reply
    • JJ Smith

      August 12, 2019 at 1:53 am

      Hi Vivian,
      Thank you for your comment. Sorry for the delay in replying.
      You will be able to transfer money into your ASB account from Australia. From there you will be able to transfer it where ever you need.
      I do recommend you setup an account with XE or OFX, which will save you transfer fees and get you the best foreign exchange rate. Read this post which explains money transfer: https://www.movingtoaustralia.co.nz/foreign-exchange-money-transfer/.
      Please feel free to email me back any further questions you have.
      Good luck with your move.

      Reply
  10. Misty

    March 17, 2019 at 11:27 pm

    Hi, I just send you guys a message but I have another question:) I currently bank with westpac here and I’ve just opened up an Australian westpac account. Would it be okay to start putting money in that account? Sort of as a savings account, so that when we do move over our money will be in that bank account, and I can close my New Zealand one. Thanks!

    Reply
    • JJ Smith

      March 17, 2019 at 11:29 pm

      Hi Misty,
      That’s great that you have already setup a bank account. Sorry but I don’t know exactly how Westpac accounts work. I know you are able to transfer funds into a Commonwealth account as soon as it is setup and I don’t see why this would be any different.
      I do recommend you transfer money using XE or OFX rather than your bank. You will save the $10-$25 fee on each transfer and get a better rate: https://www.movingtoaustralia.co.nz/foreign-exchange-money-transfer/. It is simple to setup an account and schedule transfers.
      Good luck with your move.

      Reply
  11. Jodie

    December 19, 2018 at 9:15 pm

    Hi, are we still able to open an account with commonwealth if we are unemployed? I am moving to Brisbane and will be seeking full time employment once I arrive.

    Reply
    • JJ Smith

      December 19, 2018 at 10:57 pm

      Hi Jodie,
      Thank you for your comment.
      Yes you are able to open a Commonwealth Bank account while unemployed and looking for work.
      The only condition is that you deposit AU$50 within 6 weeks of opening the account.
      Please feel free to email me back any further questions you have.
      Good luck with your move.

      Reply

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