Australian Age Pension applications may take up to one year to process!
I was advised by multiple New Zealanders who had moved to Australia that there was a backlog of Age Pension applications leading up to April 2024. I reported on this at the time and continued to monitor processing timeframes.
In November 2025, all publicly available online sources indicated that processing times had improved, with the April–June 2025 quarter reported at 32 days, down from 74 days for the same period in 2024.
However, I have since been informed that international Age Pension applications may still take up to a year to process.
One couple moved to Perth in January 2025. The husband (aged 68) submitted his Age Pension application to Centrelink in May after gathering all the required documents. When he followed up in September, he was told Centrelink was still processing international applications lodged over a year earlier.
They were told they would need to live off their savings (they currently have no income) until the backlog is cleared, and that only applicants with no savings and no income at all may be considered for priority processing on financial hardship grounds.
Editors note: if this is you and you don’t have the savings to support your living costs until your application is processed, then it is vital that you communicate this with Centerlink sooner than later. Please call Centrelink International on 131 673 and state ‘financial hardship’.
This highlights the significant delays still affecting international Age Pension applications, something anyone planning a move to Australia should factor into their financial planning.
Your application will be backdated to the date you apply, so it is important to submit your application as soon as you arrive in Australia.
However, if you are not eligible for the full Australian Age Pension, it may be beneficial to wait. As the Australian pension is income- and asset-tested, those who are not entitled to the full payment will be better off continuing to receive the NZ pension for 26 weeks, and then applying for the Australian Age Pension.
You can read more about the Australian age pension in this post.